growth audit of the current website, enquiries, reviews and booking process
The Unfound Growth System
How clinics go from unpredictable to fully booked
Three stages, built in order, so every part of patient growth works together. No guesswork, no disconnected campaigns.
Why most clinic marketing stalls
Most clinics try one thing at a time. A new website, then a campaign, then a booking tool. Each one works a little, but nothing connects, so enquiries leak between the gaps. The Unfound Growth System builds the foundations first, connects every step, then scales what works.
Stage 01 · Weeks 1 to 3
Foundation. Get clear before getting louder.
Before spending to attract patients, the clinic needs a clear offer and a place to send them that converts.
ideal patient and core treatment chosen for the first push
first-visit offer and pricing presentation agreed
website or landing pages built or rebuilt around that offer
tracking set up so every enquiry can be traced to its source
Outcome: A clear offer, a site that converts, and a baseline to measure against.
Stage 02 · Weeks 3 to 6
Build. Catch every enquiry and book it in.
The system behind the clinic goes in, so no enquiry waits and no lead goes cold.
instant replies to every new enquiry
missed-call text back
follow-up sequences for enquiries that do not book straight away
online booking connected to the clinic calendar
consult follow-up and reminders
patient attraction campaigns switched on
Outcome: Enquiries answered within minutes and followed up until they book.
Stage 03 · Month 2 onwards
Growth. Scale what books, cut what does not.
Once the system is running, every month is reviewed against booked patients, not clicks or reach.
monthly review call with clear numbers (enquiries, bookings, cost per booked patient)
campaigns expanded to new treatments, locations or patient groups
retention, reactivation and review requests added
ongoing tests on offers, pages and follow-up
Outcome: A predictable flow of new patients the clinic can plan staff and capacity around.
What Unfound needs from the clinic
- A short onboarding call
- Access to the website, calendar and existing accounts
- Someone to take booked patients
- A monthly 30 minute review
After the Unfound Growth System went in, Martina O'Brien's physiotherapy and Pilates practice in Cork hired two new staff.
Read the case study →